FAQ
Q: What services do you offer at PrimeShine?
A: We offer a wide range of detailing services, including exterior washes, waxing, interior cleaning, paint correction, ceramic coating, and headlight restoration. We can customize our packages to meet your specific needs.
Q: How long does a detailing service take?
A: The time required for detailing varies depending on the service chosen and the condition of the vehicle. Generally, a full detail can take anywhere from 2 to 6 hours.
Q: Do I need to make an appointment?
A: Yes, we recommend making an appointment to ensure that we can accommodate your schedule. You can book online or call us to secure your spot.
Q: Do you use eco-friendly products?
A: Absolutely! At PrimeShine, we prioritise environmentally friendly products that are safe for your vehicle and the planet.
Q: Can you detail my car at my home or office?
A: Yes, we offer mobile detailing services! We can come to your home or office, providing convenience while ensuring your vehicle looks its best.
Q: How often should I have my car detailed?
A: We recommend detailing your car at least twice a year, but this can vary based on your driving habits, climate, and how well you maintain your vehicle in between services.
Q: What payment methods do you accept?
A: We accept various payment methods, including cash, credit/debit cards, and mobile payment options for your convenience.
Q: Is there a warranty on your services?
A: Yes! We stand behind our work. If you're not satisfied with a service, please let us know within 48 hours, and we’ll work to make it right.
Q: Do you provide detailing for all types of vehicles?
A: Yes, we detail cars, trucks, SUVs, motorcycles, and even boats! Whatever your vehicle, we can help restore its shine.
Q: How can I prepare my vehicle for detailing?
A: We recommend removing personal items from your vehicle and ensuring it’s accessible. If you have any specific areas of concern, please let us know when you arrive.
Q: Do you offer gift certificates?
A: Yes, we offer gift certificates! They make a great gift for car enthusiasts or anyone looking to treat their vehicle to a little TLC.
